Services

We support you every step of the way

 

Every collaboration started with Innoveo aims to become a long term partnership. We offer continuous support to ensure you achieve your business goals. Whether you need configuration support, consulting or discuss new ideas on our product, let’s have a talk!

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Application Configuration

Innoveo has delivery centers around the world to support our customers. Our experienced teams of business analysts work alongside your business lines to deliver high quality applications fast.

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Training

As a no-code platform, simple and easy to use for non-technical users, you can also choose to learn how to develop and maintain your
applications in-house.

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Look & Feel Customization

We do not just build functional platforms for you. Our UI experts can advise on how to bring the best user experience and beautiful applications that reflect your brand identity.

SaaS solution

Innoveo Skye is offered as Software as a Service (SaaS) solution.
It includes Innoveo Skye Business Canvas license, setup and monitoring of the infrastructure needed to ensure the scalability, availability and performance of the application.

Never stop improving

 

Innoveo Skye is being continuously enhanced from a functional and technological standpoint, rapidly responding to market and technology changes.
As a customer, you can expect to see a new version of our software every single month, a feat made possible by our Agile product development approach.

Customer Success Stories

What do they say about us?

Tobias
Leber

CEO and Founder Gryves

"Thanks to the flexible platform and excellent service, we were able to bring our products to market quickly and easily"

HOW IT STARTED

2017 - Gryves is a Swiss and UK based start up offering cyber security risk assessments services and risk transfer options to SMEs. Gryves was looking for a digital platform that could host and manage their products online. Innoveo came into the picture as a strategic partner to enter the Insurtech market.

HOW IT EVOLVED

As a start up, Gryves had to pivot multiple times to better define the final business model and the technological platform that could best support their offer in the market. Innoveo Skye’s ability to adapt and optimize their application allowed them to experiment the many different possible approaches for a customer portal before developing a final version and winning important partnerships.

Currently the Gryves customer portal includes two assessments, a DOMAIN CYBER CHECK which is based on data analysis and a BUSINESS BASICS CYBER CHECK which is based on a comprehensive questionnaire. Utilizing the flexibility of the Innoveo platform, Gryves can react quickly to customer requests if it comes to service provision, especially the ability to tailor the products. Innoveo’s ability to do change requests via configuration instead of coding reduces considerably time-to-market.

HIGHLIGHTS

  • Real-time DOMAIN CYBER CHECK for SMEs
  • Comprehensive BUSINESS BASICS CYBER CHECK
  • Adjust products via configuration
  • Innoveo as a tech platform and strategical partner
  • Enable InsurTech

Customer Success Stories

What do they say about us?

Ronan

Minogue

Deputy IT Director

Zurich Ireland

"...the Innoveo Skye platform enabled a market leading customer journey for quote and bind"

HOW IT STARTED

2017 - Zurich Ireland wanted to re-launch their Direct Home Insurance offering enabling an improved digital customer journey. This offering had to integrate to the a number of backend systems. After going through a POC phase, Zurich Ireland selected the Innoveo Skye platform. The Home Insurance product was launched successfully in October 2017.

HOW IT WAS SOLVED

The application consists in distributing Home insurance across Call Centre, Web, Mobile & Distribution Partnership.

Processes include Quote, Bind, Endorsements, Cancelation.

Innoveo Skye supports Pricing rating, underwiting/referral, user management functionalities. This integrates with several different systems:

  • Customer communication via document generation
  • Customer communication via email
  • Management Information Reporting
  • Back Office systems for underwriting and claims management
  • Customer Relationship Management
  • Integration to 3rd Party solutions for Address GeoCoding, flood analysis etc.

Zurich Ireland is progressing with a similar approach for other lines of business.

 

HIGHLIGHTS

  • Market leading customer journey for quote and bind
  • Re-launch of partnership journey within 8 weeks
  • 2 - 3 months of configuration for quote & bind
  • Empowering digital engagement with customers

    ZURICH IRELAND

    PRODUCTS

    HOME - MOTOR

    FEATURES

    QUOTE - BIND - ENDORSEMENT - PAYMENT GATEWAY - BACKEND INTEGRATION - SALESFORCE INTEGRATION - CANCELLATION - PRICING RATING - REFERRAL - REPORTING - LAPSE - RENEWAL

    Customer Success Stories

    What do they say about us?

    Sandro
    Matter

    Co-Founder
    vlot

    "Innoveo helped us to transfer our startup business idea into a functional platform prototype.”

    HOW IT STARTED

    2017- Sandro and Daniel, vlot founders, had a great business idea to enter the insurtech market but no technical expertise to implement it.

    Hiring IT professionals or an IT company would be expensive and time consuming, so an alternative was needed.

    Informed by the new trend of no-code platforms, vlot founders contacted us to evaluate Innoveo Skye as a possible solution. A couple of meetings later, excited by the features we presented, such as the calculation engine easily manageable and layout customization, collaboration started.

    HOW IT EVOLVED

    With Innoveo’s support, based on the modular configuration, very soon the first vlot functional prototype application was built. The insurance expertise from Innoveo and the team cooperation were highly appreciated.

    A team of 2 business analysts configured the demo vlot application – a platform that assesses the risk coverage of individuals and families with the goal of enhancing coverage in order to close any identified gap.

    Insurers need to move upstream and be present specific life events and decisions. Initially focusing on biometric risks, vlot provides easy access to a holistic assessment of state and employer related social security benefits. The vlot platform then maps consumer needs to a flexible risk coverage – on day X, but also a lifetime long: constantly capturing relevant life events and instantly transferring those into a meaningful adjustment of a chosen coverage level.

    One of the main advantages of Innoveo Skye was the easiness of setting up and adapting the assessment algorithm in a simple Excel - business people not trained to develop applications in Skye could adapt the algorithm anytime and simply upload it to the platform so that the changes were applied immediately.

      HIGHLIGHTS

      Innoveo enabled vlot to build a demo prototype solution that was successfully presented at Digital Insurance Agenda (DIA) in Amsterdam in May 2018

      vlot