Customer Success Stories

What do they say about us?

Parth
Kanetkar

Excelity
Head-Benefit Services

“Innoveo Skye has empowered to deliver an engaging voluntary benefits marketplace enabling us to be a key solutions strategic partner for our clients.”

Sudheer
Noohu

Excelity
Deputy CEO, CTO

Excelity is leveraging Innoveo Skye platform for our HCM digital marketplace and building an ecosystem that supports multichannel and frictionless experience for the end user.”

WHY INNOVEO SKYE?

Innoveo Skye, being a no-code and configurable platform, suits Excelity’s needs best for ease in configuration and speed to market. Being cloud based, it also caters to the expected security requirements.

Moreover, Innoveo has significant experience in developing customer centric digital retail insurance solutions and sales journeys.

This experience is of great importance for Excelity to leverage upon as we develop our Benefits Marketplace, the first by any payroll services provider.

WHAT IS THE SOLUTION ABOUT?

Excelity is currently developing a Benefits marketplace which will enable an HR solutions provider like us to extend this offer to our customers and consecutively, to their employees.

By being able to provide an all-inclusive marketplace of voluntary benefits, both insured and non-insured, Excelity can become the preferred HR and services partner.

Our clients can use this proposition to attract and retain talent and build their brand as an Employer of choice.

The platform we are launching will give our customers an additional engagement tool, by being able to make available to their employeesmore holistic benefits and complement with the Excelity marketplace of innovative unique products.

On one hand, this helps Excelity to increase its stickiness with clients evolving into a strategic HR solutions partner. On the other hand,Excelitt can diversify its business model.

WHAT ARE THE EXPECTATIONS?

Excelity is looking forward to a robust Benefits platform containing a suite of products which can benefit employers and their employees across all countries where Excelity operates.

There will be selected market competitive products which Innoveo will configure and integrate with Excelity’s portal. The key expectation is to have a seamless end-to-end process for clients to source and purchase products on Excelity’s marketplace.

The portal will also help buyers manage purchase records and provide alerts or reminders to buyers if any action is required (e.g. policy renewal).

HOW WILL EXCELITY BENEFIT FROM INNOVEO’S CAPABILITIES?

Innoveo’s experience in developing customer centric user journeys will benefit this project greatly.

It is important for Excelity to develop the marketplace with an engaging intuitive customer experience which will ensure higher frequency of usage of the portal, ideally leading the purchase of more than one product to suit their needs.

With an application like Innoveo Skye, we can quickly build and incorporate new products in the marketplace.

As a technology enabler, Innoveo builds a platform that allows our customers to connect to multiple insurers and get the best products that the market has to offer.

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